> ## Documentation Index
> Fetch the complete documentation index at: https://docs.notfy.ai/llms.txt
> Use this file to discover all available pages before exploring further.

> ## Agent Instructions
> Responda sempre em português do Brasil, com os nomes de menus e botões exatamente como aparecem no painel do Notfy.
> Use somente o que está documentado aqui. Se a documentação não cobrir a pergunta, diga isso e indique a página mais próxima em vez de inventar.
> Funcionalidades podem depender do plano, do segmento da empresa, das permissões do usuário e de integrações ativas: cite essa condição quando a página a mencionar.
> Nunca peça nem repita senhas, tokens ou dados pessoais de clientes.

# Correction letter (CC-e)

> Fix data on an authorized NF-e without canceling the invoice, using the Electronic Correction Letter. See limits, steps and common questions.

The **Electronic Correction Letter (CC-e)** corrects information on an already authorized NF-e (electronic invoice for goods) without having to cancel it.

## When to use

When the NF-e was issued with a wrong piece of data that does not change the tax or the amount, such as an address complement, additional information or the carrier's name.

## What the CC-e does not correct

> [!WARNING]
>
> It does not apply to amounts, tax base, tax rates, recipient data that changes the tax, or the issue or departure date. In those cases, cancel the invoice and issue another one. The CC-e exists only for **NF-e**; service invoices (NFS-e, electronic service invoices) do not have this option.

## Before you start

* The invoice must be an NF-e with **Authorized** status.
* The button only appears under that condition.
* Your tax issuer must offer this operation; if it does not, Notfy warns that the provider does not support the action.

## Send the letter

**1. Open the invoice list**

Go to **Management > Tax & Fiscal > Tax Documents**.

**2. Choose the invoice**

On the row of the authorized NF-e, open **Actions > Correction letter**.

**3. Write the correction**

In the **Electronic Correction Letter (CC-e)** window, fill in the **Correction text** with 15 to 1000 characters. Be specific: state what was there and what it should say.

**4. Send**

Confirm. Notfy shows "Correction letter sent" with the SEFAZ (state tax authority) response. If SEFAZ rejects it, the message appears in red.

> [!NOTE]
>
> Each new letter replaces the previous one for whatever it repeats. If you need to correct several points, put them all in the same text.

## Frequently asked questions

> [accordion] Can I send more than one letter?
>
> Yes, but each new letter replaces the previous one for whatever it repeats. Group the corrections in one letter whenever possible and confirm the rules with your accountant.

> [accordion] I got the amount wrong. What do I do?
>
> Cancel the invoice (**Actions > Cancel**) within the deadline and issue a new one. See [Tax documents](https://docs.notfy.ai/en/fiscal/notas-fiscais.md).

> [card] [Tax documents](https://docs.notfy.ai/en/fiscal/notas-fiscais.md)
>
> Cancellation and other actions.

> [card] [Void numbering](https://docs.notfy.ai/en/fiscal/inutilizacao.md)
>
> For skipped numbers.


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.