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The Settings group in the side menu brings together everything that defines how Notfy works for your company: connecting channels, adjusting global rules and controlling who accesses what.

When to use

Use these pages when setting up Notfy, when connecting a new channel or when the team changes.
What appears in the menu depends on the permissions of each user’s role. Whoever does not have permission for a screen simply does not see it.

What is in Settings

Available integrations

Each integration is a record in the Integrations list. The types you can create depend on the plan and on the company’s sector.

Company settings

The Company settings screen gathers company data and plan usage, in tabs:

Setup checklist

1

Connect a channel

Create the WhatsApp or Instagram integration and confirm with Verify Connection.
2

Adjust the settings

Review the funnel, the stale deal alert and the AI timings in General Settings.
3

Register the team

Create departments, choose the roles and register the users.
4

Test with a real lead

Send a test message or a test lead and see the result in the funnel.

Official WhatsApp

Connect the company number through the official Meta API.

Email integration

Send messages via SMTP, Gmail or Outlook.

Flow Editor

Build a rule-based service for WhatsApp or Instagram.

General settings

Global rules for AI, funnel and bulk sends.

Teams and permissions

Users, roles and access.

Privacy and LGPD

Consents and data subject rights.
Last modified on November 10, 2026