AI credit consumption

See the usage log

In the Reports menu, open Credit Consumption. Each row is one use of the AI.

Column	What it shows
Date	When it happened.
Action	The type of use (see below).
Channel	Channel in which it happened.
Used by	User who generated the use (name not yet translated on screen).
Credits Used	Credits deducted.

The table has other technical columns, such as provider, model and total tokens, which you can show or hide.

Action types

Action	When it happens
Automatic AI Reply	The AI replies to a conversation.
Audio Transcription	You request the transcription of an audio.
Service Summary	A summary of the conversation is generated.
AI Lead Analysis	The AI gives a score and next action for a lead.
Objection Detection	The AI identifies the customer’s objection.
Sentiment Analysis	The AI classifies the sentiment of the conversation.
Caption Generation	The AI writes the caption of a post.
Follow-up Script, Send Personalization and Cadence Suggestion	Automatic follow-up features.

AI & Intelligence view

In the Dashboard, choose AI & Intelligence to see:

Indicator	What it shows
AI — Consumption	Credits used, how many remain and the plan limit. Appears when WhatsApp or Instagram is active.
Total — General Consumption	Sum of the consumption of the features in use.
Average Lead Score	Average score from 0 to 100 given by the AI.
High-Potential Leads	Number of leads with a high score.
Emotion Coverage	Percentage of leads with analyzed sentiment.
Leads with Objection	Number of leads with a detected objection.
AI Score Distribution	Chart with the frequency of scores.
Most Frequent Objections	The 5 main purchase barriers detected.

Depending on the contracted features, the panel also shows the consumption of Legal Resources, Signature — Digital and Paid Traffic — Accounts.

Tips to control consumption

Turn off the AI on channels where it makes no difference.

Generate summaries and lead analyses only when you need them: each one consumes credits.

Review the usage log periodically to find spikes.

The AI uses external providers to process the content of conversations. Avoid sharing sensitive data through the chat and inform your customers about AI-assisted service in your privacy policy.

Report center

Reports by module

AI credit consumption

When to use

See the usage log

Action types

AI & Intelligence view

Tips to control consumption

See also

Dashboard

Chat

General settings

​When to use

​See the usage log

​Action types

​AI & Intelligence view

​Tips to control consumption

​See also

Dashboard

Chat

General settings

When to use

See the usage log

Action types

AI & Intelligence view

Tips to control consumption

See also