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Found something that does not work? Send a report without leaving the panel. The team receives your notice already with your company and user data.

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When to use

  • A button does not respond, a screen shows an error or a piece of data appears wrong.
  • An integration stops working without explanation.
For usage questions, check the FAQ first.

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How to report

1

Open the user menu

Click your name or photo, in the corner of the panel.
2

Choose Report Bug

Select Report Bug. The Report a Bug window opens.
3

Fill in the fields

See the table below.
4

Send

Click Send Report. Report Sent appears.
The window states that your team, user, CNPJ and CPF are automatically attached to the report.

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How to write a good report

  • Say which screen you were on and what you clicked.
  • Explain what you expected and what happened.
  • Say whether it always happens or only sometimes, and on which channel (WhatsApp, Instagram, email).
  • If there is an error message, copy its text into the description.
Describe the problem in writing, in as much detail as possible. Since images may not accompany the ticket to the team, do not rely on them alone to explain the error.

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Frequently asked questions

The report is sent to the Notfy team, and the follow-up goes through the support channel agreed with your company. For urgent matters, contact support.
It is in your user menu, together with Roadmap and Documentation.
Use the Roadmap.

Roadmap

Suggest improvements.

FAQ

Quick answers.
Last modified on November 10, 2026