When to use
To find out who has already paid, who is late and to act on each charge.List columns
Use the Status and Type filters to locate charges.
Status
Actions on each charge
Click Actions on the row.When the status changes by itself
- Asaas: the status is updated automatically when the payment notice is configured. See Connect a gateway.
- Ailos: there is no automatic notice. Use Update Status.
Frequently asked questions
Can I delete a charge?
Can I delete a charge?
No. You can cancel it. It stays in the list with the Canceled status, to keep the history.
I canceled the charge, but the customer paid. What happens?
I canceled the charge, but the customer paid. What happens?
If the payment actually came in, the status comes to reflect the receipt. Use Update Status to check.
Related pages
Renegotiate charges
New term for overdue charges.
Financial reports
Export billing, charges and expenses.