When to use
When the NF-e was issued with a wrong piece of data that does not change the tax or the amount, such as an address complement, additional information or the carrier’s name.What the CC-e does not correct
Before you start
- The invoice must be an NF-e with Authorized status.
- The button only appears under that condition.
- Your tax issuer must offer this operation; if it does not, Notfy warns that the provider does not support the action.
Send the letter
1
Open the invoice list
Go to Management > Tax & Fiscal > Tax Documents.
2
Choose the invoice
On the row of the authorized NF-e, open Actions > Correction letter.
3
Write the correction
In the Electronic Correction Letter (CC-e) window, fill in the Correction text with 15 to 1000 characters. Be specific: state what was there and what it should say.
4
Send
Confirm. Notfy shows “Correction letter sent” with the SEFAZ (state tax authority) response. If SEFAZ rejects it, the message appears in red.
Each new letter replaces the previous one for whatever it repeats. If you need to correct several points, put them all in the same text.
Frequently asked questions
Can I send more than one letter?
Can I send more than one letter?
Yes, but each new letter replaces the previous one for whatever it repeats. Group the corrections in one letter whenever possible and confirm the rules with your accountant.
I got the amount wrong. What do I do?
I got the amount wrong. What do I do?
Cancel the invoice (Actions > Cancel) within the deadline and issue a new one. See Tax documents.
Tax documents
Cancellation and other actions.
Void numbering
For skipped numbers.